Found Team in the category of Health & Safety Courses.
Supervisor and team Leader's build trust and create a supportive environment and use coaching activities to enable a team to develop a growth mind-set. We use typical Supervisor Scenarios to explore common foreseeable challenges and learn how to proactively plan for them.
Course Lessons, Team Menu: Your Role as a Supervisor, 10 Supervisor Essentials, Building Trust as a Supervisor, Supervisor Communication, Supervisor Shift Plan, Typical Supervisor Scenarios, Supervisor Health & Safety, Supervisor Blueprint, Supervisor Questions
Team Related Tags: level 2, supervisor, supervision, team leader, health and safety, stress, team, coaching, communication, active listening, motivation, monitor, impact, urgency, challenges, mental health, presenteeism, knowledge, skills, behaviours, cpd, hr, human resources, popular,
Found Team in the category of Health & Safety Courses.
Difficult conversations. How can you prepare? Performance management and communicating bad news such as redundancies. Learn how emotional intelligence can impact effective communication, and can help you to navigate conflict. We explore how to thoroughly prepare and plan for difficult conversations and delve into the cultural aspects which are vital considerations in an increasingly multicultural society.
Course Lessons, Team Menu: The Impacts of Difficult Conversations, Preparation & Planning for Difficult Conversations, Effective Communication Strategies, Emotional Intelligence, Navigating Conflict during Difficult Conversations, Cultural Considerations
Team Related Tags: emotional intelligence, performance, management, cultural, conflict, preparation, planning, supervisor, manager, team leader, director, stress, team, challenging conversations, communication, active listening, behaviours, popular, level 3,
Read more about Challenging Management Conversations Course...
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